We are committed to protecting and respecting your privacy. This Privacy
Policy (this “Policy”) describes how we collect, use and disclose personal
information of users of our services, including our Website (our “Site”).
We will only use the personal data gathered through this website as set out
in this Policy. Below you will find information on how we use your personal
data, for which purposes your personal data is used, with whom it is
shared and what control and information rights you have. By using our
Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We and our third-party service providers may collect and process the
following types of personal information about you:
• Phone Number
• Email Address
• Social Network Profile Information
• Call Data
• Information we collect when you use our Site, such as your domain
name, internet protocol (IP) address, mobile device model, internet
service provider, Site access times, websites that referred you to us and
web pages within our Site that you visit
• Information you communicate to us through our Site, our social media
pages or through other means.
Cookies are files with small amount of data, which may include an anonymous unique identifier.
Cookies are sent to your browser from a website and stores on your computer’s hard drive.
website and to improve your experience. Cookies are text files which are
stored on your computer. After you have finished your session and closed
your browser, many of the text files are deleted (“session cookies”). So called
“persistent cookies” are also stored and these allow us to recognize
you during your next visit on our website. With persistent cookies, the data
continues to be stored on the system and may be accessed and
processed during a specific period of time by the manager of the cookie,
which may range between several minutes and up to two years. You can
prevent cookies being saved on your computer by changing your browser
settings. This may result in some functions used by our website beingrestricted.
Types of Cookies
There are a few types of cookies we may use on our Site.
• Necessary Cookies: These cookies help make a website usable by
enabling basic functions like page navigation and access to secure
area of the website. The website cannot function properly without
• Statistic Cookies: These cookies help website owners to
understand how visitors interact with websites by collecting and
reporting information anonymously.
• Marketing Cookies: These cookies are used to track visitors across
websites. The intention is to display ads that are relevant and
engaging for the individual user and thereby more valuable for
publishers and third party advertisers. Marketing cookies are also
helpful with retargeting ads and collecting call data to help the
website owners better serve you.
Google Tag Manager
This website may use Google Tag Manager. Google Tag Manager is a
solution operated by Google LLC. 1600 Amphitheatre Parkway, Mountain
View, CA 94043, USA (“Google”) that allows marketed website tags to be
managed using an interface. The Tag Manager tool itself (which
implements the tags) is a cookie-less domain and does not register
personal data. The tool causes other tags to be activated which may, for
their part, register data under certain circumstances. Google Tag Manager
does not access this information. If recording has been deactivated on
domain or cookie level, this setting will remain in place for all tracking tags
implemented with Google Tag Manager.
Use of Google Analytics
This website may use Google Analytics, an analyzing service provided by
users use our Site. The information generated by the cookie about your
use of the website will be transmitted to and stored by Google on servers in the USA.
Google will use this information on behalf of the operator of this website for
the purpose of evaluating your use of the website, compiling reports on
website activity for website operators and providing them other services
related to website activity and internet usage.
The IP-address that your browser conveys within the scope of Google
Analytics, will not be associated with any other data held by Google. You
your browser, however please note that if you do this you may not be able
to use the full functionality of this website. You can also opt-out from being
tracked by Google Analytics with effect for the future by downloading and
installing Google Analytics Opt-out Browser Add-on for your current web
Please refer to further information on usage rights or data protection
please visit the following websites:
As an alternative to the browser Add-on or within browsers on mobile
devices click this link in order to opt-out from being tracked by Google
Analytics within this website in the future (the opt-out applies only for the
browser in which you set it and within this domain): Disable Google Analytics
Please note that in case of deletion of your cookies you will need to click
on the links above again to secure your data.
Use of Facebook-Pixel / Custom Audiences
This website may use the remarketing function “Custom Audiences” of
Facebook Inc,. 1601 Willow Road, Menlo Park, CA, USA (“Facebook”).
This function is used to present interest-based advertisements to visitors to
this website when they visit the social network Facebook. For this purpose,
Facebook’s remarketing tag may have been implemented on this website.
This tag establishes a direct connection to the Facebook servers when you
visit the website. This information is transmitted to the Facebook server
that you have visited this website and Facebook assigns this information to
your personal Facebook user account. We are not using advanced
matching (creating Custom Audiences from Customer Lists). For more
information about Facebook’s collection and use of the data and your
rights and choices about protecting your privacy, please see Facebook’s
deactivate the remarketing function “Custom Audiences” at https://
www.facebook.com/settings. You must be logged into Facebook to do this.
On our website you may be able to watch videos uploaded on YouTube (a
Google company) or Vimeo (Vimeo Inc., 555 West 18th Street, New York,
NY 10011, USA (“Vimeo”)) that are integrated via iFrame. The iFrames are
set in a way that a connection is firstly established when you click on the
If you are logged in to YouTube or Vimeo account at the same time when
you press play, YouTube or Vimeo may associate your surfing behavior
with your user profile. You can prevent such data processing by logging
out of your account before visiting our website.
As this is the service of a third party, we have no influence on the
processing of such data by Google or Vimeo. The purpose and scope of
data collection and the further processing and use of the data by Google
or Vimeo as well as your rights and setting options for the protection of
your privacy can be found in the relevant information on data protection at
https://www.google.de/intl/de/policies/privacy/ or https://vimeo.com/privacy
The purpose and legitimate interest is to increase the visibility of this
website and the attractiveness and user-friendliness of our services.
How We Use the Information Collected
We and our third-party service providers may use information collected to:
• Operate, maintain and improve our Site.
• Conduct analytics to help us better understand our customers and
improve our products and services.
• Process and manage purchases made by you.
• Respond to your customer service inquiries, post your comments
related to our product and services on our social networking pages and
take other actions in response to your questions, comments or Site activity.
• Communicate with you about special offers, services and promotions that may be of interest to you.
• Help us develop, customize, deliver, support and improve our services.
• Allow you to participate in interactive features of our service when you choose to do so.
• Notify you about changes to our service.
We and our third-party service providers may use the information collected
from cookies, call data, tracking pixels and other similar technologies to
target advertising to you personally, through online and offline methods
including email, display media, video media and direct mail.
When you log in to visit our Site, your IP address may be combined with
other de-identified data (such as a hashed, non-readable email or postal
address) and such information may be used by third-party service
providers to send ads and materials to you based on your preferences,
interests and attributes. Such information may also be combined with
aggregate information collected from other users or sources and used by
third-party service providers to conduct market research and to better
target their advertising. Although you may not opt out of receiving online
advertisements generally, you may find out how to opt out of having your
online behavior collected by third-party advertisers for advertising
purposes. You may visit each ad network’s website individually to opt-out
and review their privacy policies, or you may visit the Digital Advertising
Alliance’s op-out website at http://www.aboutads.info/ or the Network
Advertising Initiative’s opt-out website at http://networkadvertising.org/.
How We Disclose the Information Collected
We and our third-party service providers may share your personal
information under the following circumstances:
• We may share your personal information with any member of our group
of companies (our subsidiaries and our ultimate parent company and its
• We may share your personal information with companies that provide
services to us, such as credit card processors, website hosts, email
vendors and other companies that help us provide our services for our
• We may disclose your personal information in response to legal
process, when required to comply with laws, to combat fraudulent or
criminal activity, to enforce our agreements, corporate policies and the
our business, our employees, agents, customer or others.
• We may share technical data that we collect about your browsing habits
and your device (such as data collected via our cookies, call data,
tracking pixels and similar technologies as discussed above) with thirdparty
service providers and other advertising companies. This enables
them and us to better target ads to you and other consumers.
No Requirement to Provide Personal Data
The provision of your personal data will generally be voluntarily and there
is no statutory nor contractual obligation to provide your personal data. We
generally do not contractually require provision of your personal data; but
note that in any event non-provision of personal data might exclude you
from using some of our services or parts thereof.
Our Site strives to ensure that its services are accessible to people with
disabilities. Our Site has invested a significant amount of resources to help
ensure that its website is made easier to use and more accessible for people
with disabilities, with the strong belief that every person has the right to live
with dignity, equality, comfort and independence.
Accessibility On Our Site
Our Site makes available the UserWay Website Accessibility Widget that is
powered by a dedicated accessibility server. The software allows our Site to
improve its compliance with the Web Content Accessibility Guidelines
Enabling the Accessibility Menu
The accessibility menu on our Site can be enabled by clicking the
accessibility menu icon that appears on the corner of the page. After
triggering the accessibility menu, please wait a moment for the accessibility
menu to load in its entirety.
Our Site continues its efforts to constantly improve the accessibility of its site
and services in the belief that it is our collective moral obligation to allow
seamless, accessible and unhindered use also for those of us with disabilities.
In an ongoing effort to continually improve and remediate accessibility
issues, we also regularly scan our Site with UserWay’s Accessibility Scanner
to identify and fix every possible accessibility barrier on our site. Despite our
efforts to make all pages and content on our Site fully accessible, some
content may not have yet been fully adapted to the strictest accessibility
standards. This may be a result of not having found or identified the most appropriate technological solution.
Here For You
If you are experiencing difficulty with any content on our Site or require
assistance with any part of our site, please contact us during normal
business hours as detailed on our Site and we will be happy to assist.
If you wish to report an accessibility issue, have any questions or need
assistance, please contact us as detailed on our Site.
The security of your Personal Information is important to us, but remember
that no method of transmission over the internet, or method of electronic
storage, is 100% secure. While we strive to use commercially acceptable
means to protect your personal information, we cannot guarantee its
How to Contact Us
If you have any questions, comments or requests regarding this policy,
please contact us using the contact information shown on our Site.
Changes to This Policy
We reserve the right to amend this policy from time to time.
Effective Date: September 17, 2019
Last Updated: July 16, 2020